What we do

As a leading technical support company we strive to deliver the greatest quality possible. To achieve this we have developed the following process to streamline our service.

Input your information

• Enter your name
• Your phone number
• Your email address

Our technician contacts you

• within minutes of submitting your information

Technician connects via remote session

• You click on the "get connected" link on top right of our site
• Enter the code provided by the technician
• Run downloaded application

Technician performs a free diagnosis

• Show / describe your problem
• We perform a full system diagnosis
• We show you what is going on with your computer

Solution Provided

• We explain the results of our diagnosis and make recommendations